Terms of Service

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Welcome to Little Bird Nannies & Family Support (“Little Bird,” “we,” “us,” or “our”). By using our website, services, or submitting information through our forms, you agree to these Terms of Service. Please read them carefully.

 

1. Use of Our Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Submit false, misleading, or unauthorized information

• Interfere with the operation of our website or services

• Use our services for any commercial purposes without permission

 

2. Family & Caregiver Services

Little Bird provides placement, matching, and household support services for families and caregivers. While we strive to connect families with qualified and trusted caregivers, we do not guarantee employment, compatibility, or outcomes.

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Families and caregivers are responsible for:

• Verifying information provided in applications, references, or forms

• Maintaining communication and agreements regarding schedules, pay, and responsibilities

• Following applicable laws and safety practices in their homes

 

3. Payments and Fees

Where applicable, families agree to pay for services as outlined in placement agreements, contracts, or invoices. Fees are non-refundable unless otherwise stated in writing.

 

4. Privacy and Confidentiality

We respect your privacy. Information submitted through our forms, applications, or communications is handled according to our Privacy Policy. All parties agree to maintain confidentiality regarding personal or household information, including references, family details, and caregiver information.

 

5. Intellectual Property

All content on our website — including text, images, logos, and branding — is the property of Little Bird and protected by copyright law. You may not use, reproduce, or distribute any content without our written permission.

 

6. Disclaimers

Little Bird provides guidance, resources, and placement services but cannot guarantee results or supervise caregiving. Families and caregivers assume all responsibility for decisions, interactions, and agreements made through our services.

 

7. Limitation of Liability

To the maximum extent permitted by law, Little Bird is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.

 

8. Changes to Terms

We may update these Terms of Service from time to time. The most recent version will always be posted on our website. By continuing to use our site or services, you agree to any updates.

 

9. Contact Us

If you have questions about these Terms or our services, please contact us:

Little Bird Nannies & Family Support
hello@littlebirdfamilies.com
www.littlebirdfamilies.com

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