Privacy Policy

At Little Bird Nannies & Family Support (“Little Bird,” “we,” “us,” or “our”), your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, forms, or services.

1. Information We Collect

We collect information to provide the best possible experience for both families and caregivers. This may include:

Personal Information

Name, phone number, email address, and home address
Family details (such as number of children, ages, and care needs)
Nanny or applicant details (such as employment history, references, certifications, and background check information)

Automatically Collected Information

When you visit our website, we may collect non-personal data such as your browser type, device, IP address, and how you interact with our site. This helps us improve our website and user experience.

2. How We Use Your Information

We use the information we collect to:

Match families with qualified caregivers
Communicate with you about services, applications, or updates
Process forms and agreements securely
Improve our website and customer experience
Comply with legal or safety obligations

We will never sell, rent, or trade your personal information to third parties.

3. Sharing Information

We may share information only when necessary, such as:

With potential families or caregivers for placement matching (with consent)
With trusted third-party service providers (for example, background check companies or payment processors)
When required by law or to protect our rights and safety

All third-party partners are required to keep your information secure and confidential.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. While no online system is completely secure, we use reputable, password-protected tools and encrypted platforms to handle personal data.

5. Your Rights and Choices

You may:

Request a copy of the personal information we hold about you
Ask us to update or correct inaccurate information
Withdraw your consent or request deletion of your data (subject to legal or contractual obligations)

To make a request, please contact us at: hello@littlebirdfamilies.com

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience. You can choose to disable cookies through your browser settings if you prefer.

7. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Little Bird Nannies & Family Support
hello@littlebirdfamilies.com | www.littlebirdfamilies.com